The best way to grow an organization and achieve sustainable growth is through systems. Incorporating processes into your company provides everyone with clarity on what they need to accomplish, allowing them to step away from managerial and tactical positions and produce real results and be accountable for their actions. However, this requires a framework that enables you to write down the ‘rules’ for your company, ensuring that routine tasks can take over, freeing up time to concentrate on the work that matters most. A management system for your company is designed to achieve this goal.
A company management system aims to establish a policy, procedures, and guidelines which ensure that the various functions of an enterprise are carried out according to the best practices. They are designed to accomplish various corporate goals such as improving efficiency in operations and financial success, as well as client relationships, product quality, safety of workers, environmental performance and compliance with the law.
These are often based upon the PDCA cycle and require the development of systems that document, evaluate, and implement improvements to current practices in a systematized manner. Some of these processes are designed to meet specific standards such as ISO 9001 quality management, ISO 14001 sustainability or ISO 27001 information security.
A good company management system must be easy to use and accessible to employees across the entire business. This could take the form of a light application that allows anyone to edit and share new high-quality documents or workflows, or simply making a business flow map that is accessible via an intranet. It is essential to be able update the system in a way that it reflects current practices of the company. This minimizes the chance of it becoming obsolete as is the case with more formalized manuals and software applications that require specialist skills to maintain.